Last updated: 17 September 2026

EJ Printing respects your privacy. This policy explains how we use personal information when you visit our Shopify store, place an order, contact us or join our mailing list.

Information we collect

We may collect your name, email address, billing and delivery address, order and personalisation details, payment status, messages, device information, IP address and information about how you use the site. Payment card details are processed securely by our payment providers and are not stored by us in full.

How we use information

We use information to process and deliver orders, create personalised designs, send proofs, provide customer service, prevent fraud, maintain the website, meet legal and accounting obligations, and—where you have consented—send marketing emails.

Our lawful bases

Depending on the purpose, we process information because it is necessary to perform our contract with you, comply with law, pursue legitimate interests such as running and protecting our business, or because you have given consent.

Who receives information

We share information only where needed with service providers such as Shopify, payment processors, delivery companies, email providers and professional advisers, or where required by law. Some providers may process information outside the UK using appropriate safeguards.

Retention

We keep information only for as long as needed for the purposes described above, including legal, tax, accounting, fraud-prevention and dispute requirements.

Marketing

You can unsubscribe from marketing at any time using the link in an email or by contacting us. Unsubscribing does not stop essential service messages about an order.

Your rights

Depending on the circumstances, UK data protection law may give you rights to access, correct, delete or restrict your personal information, object to certain processing, request portability and withdraw consent. You may also complain to the UK Information Commissioner’s Office.

Contact

For privacy questions or requests, email ejprinting02@gmail.com or write to EJ Printing, 43 Sorrel Walk, Haverhill, CB9 7YF, United Kingdom.